Customer Care Contact Details of TPAs & Insurance Companies


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    Customer Care Contact Details of TPAs & Insurance Companies

    Contact details of insurance companies and TPAs are the most needed when a claim or corrections need to be done in the policy documents. For this purpose, we have created a list containing the customer care phone number and mail ID of life, non-life/ general, and health insurance companies in India. The list also includes the contact details of all TPAs operating in India. Please note the list is inclusive but needs to be more exhaustive. Recent developments in the insurance industry will be regularly updated on our website. These are the first contact points in case of a claim or any issue with your insurance policy, and the other contact details can be obtained by contacting our representatives at Ethika insurance broking. We have updated only IRDA-registered companies operating in India; if your insurance provider does not appear in the list, please check the IRDA website for more details.

    Contact Details of all General Insurance/ Non-Life Insurance Companies in India:

    Here are the contact details of general insurance companies, also known as non-life insurance companies operating in India, after obtaining a valid license from India's Insurance Regulatory and development authority.

    Company Name

    Customer Care Phone Number

    Customer Care Mail ID

    Acko General Insurance 1800 266 2256 hello@acko.com
    Agriculture Insurance Company of India Ltd. 1800 11 6515 aicho@aicofindia.com
    Bajaj Allianz General Insurance Company Limited 1800-209-0144
    1800-209-5858
    bagichelp@bajajallianz.co.in
    Cholamandalam MS General Insurance Co Ltd 1800-208-5544
    1800-208-9100
    customercare@cholams.murugappa.com
    ECGC Limited 1800-22-4500 cs@ecgc.in
    Future Generali India Insurance Co Ltd 1800 220 233 fgcare@futuregenerali.in
    Go Digit General Insurance Limited 1800-258-5956 grievance@godigit.com
    hello@godigit.com
    HDFC ERGO General Insurance Co.Ltd. 0120-6740895 contact@hdfcergo.com
    ICICI LOMBARD General Insurance Co. Ltd. 1800-103-2292 customersupport@icicilombard.com
    IFFCO TOKIO General Insurance Co. Ltd. 1800-103-5499 websupport@iffcotokio.co.in
    Kotak Mahindra General Insurance Company Limited 1800 266 4545 care@kotak.com
    Kshema General Insurance Limited +91 90323 25959 info@kshema.co
    Liberty General Insurance Ltd 1800-266-5844 care@libertyinsurance.in
    Magma HDI General Insurance Co. Ltd. 1800 266 3202 customercare@magma-hdi.co.in
    National Insurance Co. Ltd. 033-22831705, 18003450330 customer.relations@nic.co.in
    Navi General Insurance Limited 8147544555,1800123004 insurance.help@navi.com
    Raheja QBE General Insurance Co. Ltd. 1800-102-7723 customercare@rahejaqbe.com
    Reliance General Insurance Co.Ltd +91 22 48903009​ rgicl.services@relianceada.com
    Royal Sundaram General Insurance Co. Ltd. 1860 258 0000
    1860 425 0000
    1800 568 9999
    customer.services@royalsundaram.in
    SBI General Insurance Company Limited 1800 102 1111 customer.care@sbigeneral.in
    Shriram General Insurance Company Limited 1800-300-30000 (Policy Holders)
    1800-103-3009 (Others)
    https://www.shriramgi.com/grievance.html
    Tata AIG General Insurance Co. Ltd. 1800-266-7780
    022-66939500
    customersupport@tataaig.com
    The New India Assurance Co. Ltd 18002091415 customercare.ho@newindia.co.in
    The Oriental Insurance Company Limited 011-42827273
    011-42827275
    gagan.arora@orientalinsurance.co.in
    vijaykumar.arora@orientalinsurance.co.in
    United India Insurance Company Limited 1800 180 3600
    1800 102 3600
    customercare@uiic.co.in
    Universal Sompo General Insurance Co. Ltd. 1800-22-4030
    1800-200-4030
    contactclaims@universalsompo.com
    healthserve@universalsompo.com
    Zuno General Insurance Ltd. (formerly known as Edelweiss General Insurance Co. Ltd.) 1800 12000 support@hizuno.com
    seniorcitizen@hizuno.com

    Contact Details of all Life Insurance Companies in India

    contact information of life insurance firms operating after issuing an insurance license valid from India's regulation and development authority.


    Company Name

    Customer Care Phone Number

    Customer Care Mail ID

    Life Insurance Corporation of India +91-02268276827 co_complaints@licindia.com
    HDFC Life Insurance Co. Ltd 1860 267 9999 service@hdfclife.com
    Max Life Insurance Co. Ltd. 1860 120 5577 service.helpdesk@maxlifeinsurance.com
    ICICI Prudential Life Insurance Co. Ltd, 1860 266 7766 lifeline@iciciprulife.com
    Kotak Mahindra Life Insurance Co. Ltd. 1800 209 8800 kli.grievance@kotak.com
    Aditya Birla SunLife Insurance Co. Ltd. 1800-270-7000 care.lifeinsurance@adityabirlacapital.com
    TATA AIA Life Insurance Co. Ltd. 1-860-266-9966 customercare@tataaia.com
    SBI Life Insurance Co. Ltd. 1800 267 9090 info@sbilife.co.in
    Bajaj Allianz Life Insurance Co. Ltd. 1800-209-7272 customercare@bajajallianz.co.in
    PNB MetLife India Insurance Co. Ltd, 1800-425-6969 claimshelpdesk@pnbmetlife.com
    indiaservice@pnbmetlife.co.in
    Reliance Nippon Life Insurance Company Limited, 1800 102 1010 rnlife.customerservice@relianceada.com
    Aviva Life Insurance Company India Ltd. 1800-103-7766
    0124-2709046
    customerservices@avivaindia.com
    complaints@avivaindia.com
    Sahara India Life Insurance Co. Ltd. 1800-180-9000 sahara.life@sahara.in
    Shriram Life Insurance Co. Ltd. 1800 - 103 - 6116 customercare@shriramlife.in
    Bharti AXA Life Insurance Company Ltd, 1800-102-4444 service@bhartiaxa.com
    Future Generali India Life Insurance Company Limited, +917678006000 fgcare@futuregenerali.in
    Ageas Federal Life Insurance Company Limited, 1800 209 0502 support@ageasfederal.com
    Canara HSBC Life Insurance Co. Ltd 1800-891-0003
    1800-103-0003
    1800-180-0003
    customerservice@canarahsbclife.in
    Aegon Life Insurance Company Limited, 1800-209-9090 customer.care@aegonlife.com
    Pramerica Life Insurance Co. Ltd. 1860-500-7070 contactus@pramericalife.in
    Star Union Dai-Ichi Life Insurance Co. Ltd. 1800 266 8833 customercare@sudlife.in
    IndiaFirst Life Insurance Company Ltd., 1800-209-8700 customer.first@indiafirstlife.com
    Edelweiss Tokio Life Insurance Company Limited, 1-800-2121-212 complaints@edelweisstokio.in
    care@edelweisstokio.in

    Contact Details of all Health Insurance Companies in India



    contact information of life insurance firms operating after issuing an insurance license valid from India's regulation and development authority.


    Company Name

    Customer Care Phone Number

    Customer Care Mail ID

    Aditya Birla Health Insurance Co. Ltd. 1800-270-7000 care.healthinsurance@adityabirlacapital.com
    Care Health Insurance Ltd (formerly known as Religare Health Insurance Co. Ltd.) 8860402452 customerfirst@careinsurance.com
    Manipal Cigna Health Insurance Company Limited 1800-102-4462 customercare@manipalcigna.com
    Niva Bupa Health Insurance Co Ltd. 1860-500-8888. customercare@nivabupa.com
    Star Health & Allied Insurance Co.Ltd. 1800 425 2255 support@starhealth.in

    Contact Details of all TPAs in India

    Below are the contact information of the Third Party Administrator companies that operate following the issuance of the required license from India's Insurance regulation and development authority.


    TPA Name

    Customer Care Phone Number

    Customer Care Mail ID

    Medvantage Insurance TPA Private Limited (formerly known as United Health Care Parekh Insurance TPA Private Limited) 18002098884 customerservice@medvantagetpa.com
    Medi Assist Insurance TPA Private Limited 1800 425 9449 gethelp@mahs.in
    MDIndia Health Insurance TPA Private Limited 1 800 209 77 77 customercare@mdindia.com
    Paramount Health Services & Insurance TPA Private Limited 22-68342424 claim.intimation@paramounttpa.com,
    contact.phs@paramounttpa.com
    Heritage Health Insurance TPA Private Limited 1800 180 3600 / 1800 102 3600 customerservice@hitpa.co.in
    Family Health Plan Insurance TPA Limited 1-800-425-4033 grievances@fhpl.net
    info@fhpl.net
    Raksha Health Insurance TPA Private Limited 0129-3501420 crcm@rakshatpa.com
    Vidal Health Insurance TPA Private Limited 1800-425-8885 care@vidalhealthtpa.com
    East West Assist Insurance TPA Private Limited 011-47222666 grievance@eastwestassist.com
    Medsave Health Insurance TPA Limited 1800120111234 info@medsave.in
    Genins India Insurance TPA Limited +91-120-4144100 gil@geninsindia.com
    Health India Insurance TPA Services Private Limited 1800 2201 02 customersupport@healthindiatpa.com
    Good Health Insurance TPA Limited 1860-425-3232 customer.care@ghpltpa.com